Please read these Terms & Conditions carefully before using the lucky99 platform. By accessing or using lucky99, you agree to be bound by the terms set out below. These terms govern your use of all lucky99 services, including online casino games, sports betting, and all related features available on lucky99.asia.
Last Updated: May 2026 | Effective Date: May 2026 | Jurisdiction: Republic of the Philippines
These highlights do not replace the full Terms & Conditions below. Please read the complete document.
You must be at least 21 years of age to register and use lucky99. This is a strict requirement under Philippine gaming regulations. lucky99 reserves the right to request age verification documents at any time.
lucky99 operates under PAGCOR oversight and these Terms are governed by the laws of the Republic of the Philippines. By using lucky99, you confirm you are accessing the platform from a jurisdiction where online gaming is permitted.
Each player may hold only one lucky99 account. Duplicate accounts are prohibited and may result in suspension of all associated accounts and forfeiture of any balances held therein.
All promotions and bonuses offered by lucky99 are subject to specific wagering requirements and conditions. Bonus funds cannot be withdrawn until applicable wagering requirements have been met in full.
lucky99 provides responsible gaming tools including deposit limits, session reminders, and self-exclusion. Players are encouraged to use these tools. lucky99 may impose limits or suspend accounts where problem gambling indicators are identified.
You are solely responsible for maintaining the confidentiality of your lucky99 login credentials. lucky99 will not be liable for any losses resulting from unauthorized access to your account caused by your failure to keep credentials secure.
In these Terms & Conditions, the following definitions apply:
By accessing the lucky99 Platform, creating an Account, or placing any wager or bet through lucky99, you unconditionally accept and agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to any part of these Terms, you must immediately cease using the lucky99 Platform. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the amended Terms.
These Terms constitute a legally binding agreement between you and lucky99. You represent and warrant that you have the legal capacity to enter into this agreement under the laws of the Republic of the Philippines.
To register and use the lucky99 Platform, you must satisfy all of the following eligibility requirements at all times:
lucky99 reserves the right to request documentary proof of eligibility at any time, including government-issued identification and proof of age. Failure to provide satisfactory documentation within a reasonable timeframe may result in Account suspension or closure.
To access real-money gaming features on lucky99, you must register an Account. When registering, you agree to:
lucky99 reserves the right to decline any registration application at its sole discretion without being required to provide a reason. Account registration does not guarantee continued access to the Platform.
lucky99 supports deposits and withdrawals via the following payment methods available to Philippine players: GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be made available from time to time at lucky99's discretion.
lucky99 reserves the right to delay or decline any withdrawal where there is a reasonable suspicion of fraudulent activity, money laundering, or breach of these Terms. In such cases, lucky99 may request additional documentation before releasing funds.
lucky99 offers various bonuses and promotions to eligible Players from time to time. All bonuses are subject to the following general conditions, in addition to any specific terms communicated at the time the bonus is offered:
All games available on the lucky99 Platform are operated in accordance with their respective game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules.
lucky99 is committed to fair gaming. Random Number Generator (RNG) games on the Platform are certified by independent testing laboratories to ensure that game outcomes are genuinely random and not manipulated. Live casino games use real physical equipment streamed in real time, allowing Players to observe every outcome directly.
In the event of a technical malfunction or disconnection during a game round, lucky99's system logs will be used to determine the outcome. lucky99's decision in such matters is final. lucky99 will not be liable for any losses arising from technical failures beyond its reasonable control.
The following conduct is strictly prohibited on the lucky99 Platform. Engaging in any prohibited conduct may result in immediate Account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities:
lucky99 is committed to promoting responsible gaming among all Filipino players. We recognise that gambling can become harmful for some individuals, and we take our duty of care seriously.
If you believe you or someone you know may have a gambling problem, we encourage you to seek help. For more information, please visit our Responsible Gaming page.
All content on the lucky99 Platform, including but not limited to software, game content, graphics, logos, trademarks, text, audio, and video, is the exclusive property of lucky99 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:
Any unauthorised use of lucky99's intellectual property may result in legal action. All rights not expressly granted herein are reserved by lucky99.
To the fullest extent permitted by applicable Philippine law, lucky99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:
lucky99's total aggregate liability to you in connection with any claim arising under these Terms shall not exceed the total amount deposited by you into your Account in the thirty (30) days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude lucky99's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law.
lucky99 reserves the right to suspend or permanently close your Account at any time, with or without prior notice, if:
Upon termination for breach, lucky99 reserves the right to forfeit any Bonus Balance in your Account. Your Real Money Balance, less any amounts subject to investigation or legal hold, will be returned to you via your registered payment method within a reasonable timeframe, subject to verification requirements.
You may close your Account at any time by contacting lucky99 customer support via the in-platform live chat. Account closure requests will be processed within five (5) business days.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms or your use of the lucky99 Platform, you agree to first attempt to resolve the matter informally by contacting lucky99 customer support. lucky99 will endeavour to respond to all formal complaints within ten (10) business days.
If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.
lucky99 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, lucky99 will notify registered Players via email or in-platform notification at least seven (7) days before the changes take effect, where reasonably practicable.
The most current version of these Terms will always be accessible on this page, with the effective date clearly indicated at the top of the document. Your continued use of the lucky99 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree to any amended Terms, you must cease using the Platform and may request Account closure in accordance with Section 12 above.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the lucky99 support team through the following channels:
lucky99 aims to respond to all written enquiries within five (5) business days. For urgent matters, live chat is the recommended contact method.
Disclaimer: These Terms & Conditions are provided for informational purposes and govern your use of the lucky99 Platform. lucky99 is intended for entertainment purposes only. Gambling involves risk. Please play responsibly. 21+
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